Defeder Alcolea SL wishes to inform the users and customers of its website, of the policy carried out with regard to the treatment and protection of personal data of people who voluntarily use their contact forms to consult or request information on the products offered on the web , this implies the communication of your personal data to DEFEDER ALCOLEA.

For this reason, DEFEDER ALCOLEA has the obligation to comply with Spanish and European regulations on data protection and information society services, guaranteeing at all times the full and complete compliance with the obligations provided by these regulations, as well as by Any other law or regulation which supplements or replaces the preceding ones.


Company name: Defeder Alcolea S.L.

Headquarters: Polígono Industrial La Armentera, Calle A, Parcela 98, Monzón 22400 (Huesca).

Phone: 974468111

NIF: B22341598

Commercial Register of 22 Volume 560 Book 0 Folio 218 Sheet Hu-7821 Registration

E-mail: gestion@defeder.es


The purpose of this privacy policy is to define and detail the methodology for collecting and processing third party data applicable to any commercial or technical action by the company. This Policy is an integral part of the Legal Notice accessible at any time from the Website.

The User guarantees that the data provided is true, accurate, complete and up to date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of such obligation. In the event that the data provided belong to a third party, the User guarantees that they have informed said third party of the aspects contained in this document and obtained their authorization to provide their data to DEFEDER ALCOLEA for the purposes indicated.

The website may offer functionality to share content through third party applications, such as various social networks. These applications can collect and process information related to the user’s browsing on different websites. All personal information collected through these applications may be used by third party users thereof, and their interactions are subject to the privacy policies of the companies that provide such applications.


In accordance with the provisions of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on general data protection (RGPS), we inform you that the data collected via contact forms on the website may be processed in accordance with the following purposes, depending on the form completed in each case:

  • Access to their web pages.
  • Contact and commercial follow-up.
  • Advice.
  • Project management.
  • Installation and maintenance of hardware, software or communications.
  • Training.
  • Telephone assistance or presence.
  • Analysis.
  • Development.
  • Account monitoring.
  • Outsourcing.

In this sense, when this is necessary to maintain professional contact, DEFEDER ALCOLEA may request personal data allowing the exclusive identification of persons. These data can be mainly: name, function, company name, telephones, e-mails, fax numbers, professional or personal address, or any other information useful to provide better service.

On the other hand, DEFEDER ALCOLEA uses public data sources (magazines, catalogs, telephone lists, etc.) to collect the information necessary for the conduct of its commercial actions.

In accordance with the provisions of current Spanish data protection regulations, we inform you that your name and e-mail address will be part of the database registered with the Data Protection Agency whose controller is DEFEDER ALCOLEA, SL, the objective being the collection and processing of said data, maintaining the professional and commercial relationship with you.


DEFEDER ALCOLEA, in the development of its activity, may have access to personal or professional information related to third companies with which it interacts. This access may be motivated by professional procedures or by the provision of services at the domicile of said companies or at the premises of DEFEDER ALCOLEA. This includes accessing information from computer equipment, hard drives or any other company media.


In accordance with Organic Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (hereinafter LSSICE), DEFEDER ALCOLEA will only maintain commercial communications by electronic means when they have been previously requested. by the User, by any communication channel: phone call, fax, e-mail, etc.


In general, the personal data provided will be kept for the time necessary to respond to the User’s request or as long as the deletion of the data is not requested by the User.


The legal basis for the processing of data is the legitimation by consent of the User (article 6.1.a) GDPR).


DEFEDER ALCOLEA will not transfer or communicate your data to third parties, except with the express authorization of the User in legally admissible cases.


The website uses its own and third party cookies to collect information on how to use the website. If you would like to obtain detailed information on how DEFEDER ALCOLEA uses cookies, you can consult the Cookie Policy here, or click at any time on the link that appears at the bottom of the main page.


DEFEDER ALCOLEA guarantees that it has implemented and maintained the levels of security required by the new European regulation (GDPR) and by the Spanish regulations in force to protect users’ personal data against accidental loss and access, processing or disclosure. unauthorized, due to the state of technology, the nature of the data stored and the risks to which they are exposed.


Personal data collected through the website, from third parties or through the various communications that we have with the user will be treated confidentially. DEFEDER ALCOLEA undertakes to keep them secret in accordance with the provisions of applicable law.


Minors may not use the services available on the website without the prior authorization of their parents, guardians or legal representatives, who will be solely responsible for all acts performed through the website by minors in their charge, including the filling out forms with the personal data of said minors and marking, where applicable, the boxes that accompany them. In this sense, and insofar as DEFEDER ALCOLEA does not have the capacity to control whether users are minors or not, parents and / or guardians are advised to put in place the necessary mechanisms to prevent minors from access the website and / or provide personal data without their supervision, assuming DEFEDER ALCOLEA no responsibility in this regard.

  1. user fee

The User has the right to obtain confirmation of the processing by MULTIMOS of personal data concerning him, as well as to access his personal data, to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is already not necessary for the purposes for which it was collected.

In certain circumstances, the User may request the limitation of the processing of his data, in which case they will only be kept for the exercise or defense of claims.

In certain circumstances, the User may object to the processing of his data. MULTIMOS will stop processing the data, except for legal reasons, or for the exercise or defense of possible claims.

The User can raise the questions he considers in relation to this Privacy Policy, as well as exercise his rights in the terms legally established for this purpose, by sending a communication to the following address: MULTIMOS, SA, C / PAU MARSAL, Nº 73 – 08222 TERRASSA (BARCELONA); or to the email address rgpd@inology.com, indicating the corresponding request and accompanying a copy of the identity document or document proving identity.


This privacy policy can be modified when DEFEDER ALCOLEA S.L. considers it necessary to maintain, guarantee and improve its adequacy. It is recommended to periodically review this policy.


Atención al Cliente Defeder

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